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Tue, 04 Aug | Osborne Engineering, Dubai

OTSNS001 NEGOTIATION SKILLS - Self-Development

This course is ideal for those who need to influence, persuade and negotiate. This workshop will teach you how to keep a cool head in the planning, delivery and closing of a negotiation. You will learn how to assess and manage risks should agreement fail, read the non-verbal signals, manage the emot
Registration is Closed

Time & Location

04 Aug 2020, 09:00 – 06 Aug 2020, 15:00
Osborne Engineering, Dubai, Osborne Engineering LLC. - Dubai - United Arab Emirates

About the Event

NEGOTIATION SKILLS (REF:OTSNS001)

Duration: 3 DAYS

Target Audience: Managers

Overview

NEGOTIATION SKILLS (REF:OTSNS001)

Duration: 3 DAYS

Target Audience: Managers

Overview

This course is     ideal for those who need to influence, persuade and negotiate. This     workshop will teach you how to keep a cool head in the planning, delivery     and closing of a negotiation. You will learn how to assess and manage risks     should agreement fail, read the non-verbal signals, manage the emotional     and behavioural elements, make your bid assertively and secure the desired     outcome.

As a delegate, you     will be given an opportunity to examine ways to enhance your negotiation     outcomes, and will be introduced to the latest and most respected ideas and     techniques in influencing, persuading and negotiating. Using a coaching/ facilitating style, the     workshop leader will provide useful insights and practical opportunities to     blend your existing negotiations expertise with fresh, high-level insights     gleaned from best practice.

The     workshop will make extensive use of case studies to provide insight into     real-world situations. Further practice using role-plays and small group     activities will provide immediate feedback that delegates can use to refine     their skills.

Objectives

By the end of this     course successful participants will be able to:

  • Understand how different personalities negotiate and what motivates them
  • Accurately profile the personality of the person you are negotiating with
  • Know which negotiating style will work with each different personality
  • Plan for a critical negotiation
  • Deal with deadlock and difficult people in a negotiation
  • Reach an agreement constructively
  • Close important deals
  • Ensure that a negotiated agreement holds

Course content

The dynamics of negotiations

· The win/ win approach

· Focusing on underlying interests, not demands

· Negotiation as a process, not a result

· Underlying values and beliefs

· Hidden motivations and agendas

· Framing the issues for consensus rather than dispute

Critical elements of negotiating

  • The criteria of judging negotiation methods
  • Mutual gains and bargaining
  • Mutual gain options
  • Positional bargaining

Interactive insights

· Interpreting underlying messages

· The role of body language

· Language ability and voice quality

· Effective listening techniques

· Sharp questioning techniques

· Managing conflict

· How to enhance your emotional intelligence

· Social styles

Advanced negotiation skills

  • Interactive behaviours
  • Developing trust in negotiations
  • Offers and counter-offers
  • Collaboration v competition
  • Inter-company negotiations

Powers of persuasion

  • The power of persuasion – empathy and sincerity work
  • Being a good listener – why listening is so crucial
  • Attention please – keeping attention where you want it
  • Making words work for you – the power of psycholinguistics
  • Negotiating for mutual benefit
  • Difficult people and their behaviour
  • The six steps to influencing people
  • How to say ‘No’ to clients when you have toe who need to influence, persuade and negotiate. This     workshop will teach you how to keep a cool head in the planning, delivery     and closing of a negotiation. You will learn how to assess and manage risks should agreement fail, read the non-verbal signals, manage the emotional     and behavioural elements, make your bid assertively and secure the desired outcome.

As a delegate, you will be given an opportunity to examine ways to enhance your negotiation     outcomes, and will be introduced to the latest and most respected ideas and     techniques in influencing, persuading and negotiating. Using a coaching/ facilitating style, the     workshop leader will provide useful insights and practical opportunities to     blend your existing negotiations expertise with fresh, high-level insights     gleaned from best practice.

The     workshop will make extensive use of case studies to provide insight into     real-world situations. Further practice using role-plays and small group     activities will provide immediate feedback that delegates can use to refine     their skills.

Objectives

By the end of this course successful participants will be able to:

  • Understand how different personalities negotiate and what motivates them
  • Accurately profile the personality of the person you are negotiating with
  • Know which negotiating style will work with each different personality
  • Plan for a critical negotiation
  • Deal with deadlock and difficult people in a negotiation
  • Reach an agreement constructively
  • Close important deals
  • Ensure that a negotiated agreement holds

Course content

The dynamics of negotiations

· The win/ win approach

· Focusing on underlying interests, not     demands

· Negotiation as a process, not a result

· Underlying values and beliefs

· Hidden motivations and agendas

· Framing the issues for consensus     rather than dispute

Critical elements of negotiating

  • The criteria of judging negotiation methods
  • Mutual gains and bargaining
  • Mutual gain options
  • Positional bargaining

Interactive insights

· Interpreting underlying messages

· The role of body language

· Language ability and voice quality

· Effective listening techniques

· Sharp questioning techniques

· Managing conflict

· How to enhance your emotional     intelligence

· Social styles

Advanced     negotiation skills

  • Interactive          behaviours
  • Developing          trust in negotiations
  • Offers          and counter-offers
  • Collaboration          v competition
  • Inter-company          negotiations

Powers of persuasion

  • The          power of persuasion – empathy and sincerity work
  • Being          a good listener – why listening is so crucial
  • Attention          please – keeping attention where you want it
  • Making          words work for you – the power of psycholinguistics
  • Negotiating          for mutual benefit
  • Difficult          people and their behaviour
  • The          six steps to influencing people
  • How          to say ‘No’ to clients when you have to
Registration is Closed

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United Kingdom, United Arab Emirates, United States of America, Poland

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