In order to lead others in today’s business a leader requires the ability to influence others and to easily and naturally win their hearts as well as their minds. While organizational or technical authority can help to get the job done, a high degree of personal credibility will smooth the way and encourage collaboration and cooperation.

This course combines the approach of Robert Cialdini who is an international expert in the ‘Science and Practice of Influence’ and the expansive range of tools and techniques available through the field of Neuro Linguistic Programming (NLP).