Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success. It has been shown that Emotional Intelligence, or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. In others words, if you want to succeed, you would be much better off working on your soft skills: empathy, communication, and understanding others.

On completion of this course, you will have a stronger understanding of human behaviours and interactions and be well equipped to get better results from yourself and the people in the team through practising Emotional Intelligence.